Guide

Renting issues are common — bond returns, repairs, rent increases, notices. Start with Tenancy Services (tenancy.govt.nz). Their guides and contact lines explain both tenant and landlord duties in plain language.

Healthy Homes standards set expectations around heating, insulation, ventilation, moisture, and drainage. If your home feels cold, damp, or unsafe, the official pages outline what must be met and how to raise concerns.

Home Steps can help you prep a calm next step (what to write down, who to call). For personalised tenancy advice, use Tenancy Services or Community Law — this guide is not legal advice.