Money & debt
When might Work and Income help with income or costs?
WINZ lists benefits, supplements, and hardship support — eligibility rules change, so use the official site or call centre.
Work and Income (MSD) runs main benefits, supplementary assistance, and some one-off help when you meet eligibility rules. Examples people often look up include Jobseeker Support, Sole Parent Support, Disability Allowance, Accommodation Supplement, and Temporary Additional Support — but rules and rates change, so always read the current official pages.
You usually need to apply and provide evidence of income, costs, and circumstances. Keep copies of what you send. If a decision feels wrong, MSD publishes review and appeal pathways.
MoneyTalks and free financial mentors can help you organise paperwork before you call. Home Steps checklists can list what to gather. Not a substitute for an official WINZ decision.
Calm next moves
- Start at workandincome.govt.nz for the benefit that fits your situation.
- Gather ID, rent costs, and bank statements early.
- MoneyTalks — 0800 345 123 if you want help planning the call.
Official resources
Always confirm details on the official site — laws and processes can change.
Educational signposting only from the Resilience Programme. Not legal, financial, or medical advice. Updated 2026-07-10.